Returns and Refunds
- All approved BRA ONLY returns must be postmarked within 14 days of receiving your order.
- NO RETURNS OR EXCHANGES ON UNDERWEAR.
- NO RETURNS OR EXCHANGES ON INTERNATIONAL ORDERS.
- Due to hygienic reasons underwear CANNOT be returned or exchanged.
- Products must be in the same condition in which you received them. All BRA ONLY returns must include original hang tags. Any returns missing these items will be refused. All items must be new or unused.
- To return your items, please email firstname.lastname@example.org with your order # and the item(s), color and size you want to return, please note the reason why you would like to return your item. Once we receive your request, we will view whether your order qualifies for a return request. Once your request has been approved, we will email you a printable pre-paid return label. Simply print this label and adhere it to your shipping box with items enclosed. Once we receive your package, we'll process your refund. Allow 3-7 business days for the credit to show up in your account.
- If you receive your item(s) damaged, please follow the same return instructions above but please select "damaged" as the reason for your return. Please be sure to note what sort of damage and upload a photo of the damaged item.
- All return items are shipped at your risk and will not be accepted if damaged. We recommend insuring your shipment against damages when shipping a return.
- Only products purchased through ldmabrand.com may be returned.
- SALE ITEMS CANNOT BE RETURNED OR EXCHANGED.